Preamble and Contact
It is operated by Frederic Devanlay (Founder & CEO).
You can find more information about Big Wheels studio below.
Who is “we” and who is “you”?
“We” means the company Big Wheels studio, represented by Frederic Devanlay. ”You” means you – the curious visitor, the customer, the newsletter subscriber, in short: each living individual that visits the site.
What is GDPR?
GDPR stands for General Data Protection Regulation and is was introduced to unify all EU member states’ approaches to data regulation, ensuring all data protection laws are applied identically in every country within the EU. It will protect EU citizens from organisations using their data irresponsibly and puts them in charge of what information is shared, where and how it’s shared.
Personal Data and Data Protection
Personal data is any data from which you could be identified. In the case of our website this encompasses your name, your billing address, your email, your IP-address, informations about your browser and operating system.
All data that you submit is solely used to process the requested services that are offered at the Big Wheels studio webpage. The submitted data are only passed on to third parties if this is required to fulfill the requested service.
Due to the technical nature of the “Internet” transmitted datas may be subject to security breaches. Though personal data will be transmitted in encoded, secure form (SSL), we shall accept no liability for data security during these transmissions via the internet (e.g. in the case of technical errors on the part of the internet service provider) or for unlawful third-party access to files at the Big Wheels studio webpage and hosting servers.
Please be aware that overarching protection of your data from illegal third-party access is not possible.
What personal datas do we collect from you?
In order to offer and provide the full potential of our webstore we may ask you for certain personal data, depending on the kind of service you request. Below you find a description of the services and what personal datas are necessary to use them.
Our contact form service is offered in accordance with GDPR, Art.6 (1)(b). When you send us a message from our contact page we only ask for your email address, the subject of your message and of course the message itself. These informations are necessary to start a proper conversation that aims to answer your request. However, in order to personalize the conversation you can also send us your name but this is voluntary. All messages we receive from our contact page will only be used to process the respective subject of your message. During the evolving conversation we will not send any off-topic informations like advertising or product recommendations. Once the subject is processed to your full satisfaction the conversation will be stored for 6 month in order to pick it up if further questions concerning the subject occur.
Purchase and Account
Our user account service is offered in accordance with GDPR, Art.6 (1)(c)(f)
When you purchase at Big Wheels studio we would ask for your First and Last Name, email address and billing address. These informations are necessary in order to send you links to your downloads and a receipt that is compliant with TAX authorities. However, in order to provide you with a personal purchase history you can also create a personal account during the checkout process or from the account page.
The account data, also known as login credentials, are automatically sent to a new customer/user upon registration, except the password. The user/customer shall treat these credentials as strictly confidential as Big Wheels studio shall accept no responsibility for the use of this data.
In order to be compliant with French TAX authorities we need to maintain a record of all your purchases. This includes your First and Last Name, your email address, the date of the purchase, what items were ordered, how much was paid and the IP address used to make the purchase.
Server log files
In order to ensure smooth and secure operation our website provider automatically stores and collects information that your browser transmits to us in so called “server log files”. These informations encompass:
* Browser type and browser version
* Referrer URL
* Host name of the accessing computer
* Operating system
* Time of the server request
* IP address These informations will not be combined with data from other sources.
In order to securely process your payments we work together with Paypal (PayPal (Europe) S.à r.l. et Cie, S.C.A.22-24 Boulevard Royal L-2449 Luxembourg).
In order to be compliant with French TAX authorities Paypal provides us with records of all your purchases. These records include your First and Last Name, your email address, the date of the purchase, ordered items, payment amount and the IP address used to make the purchase.